topic Re: Cancelled nest aware, why? in Subscriptions and Services

Cancelled nest aware, why?

Cssteiny — Thu, 13 Jan 2022 00:19:47 GMT

Subscription cancelled, why

Re: Cancelled nest aware, why?

Brad — Wed, 19 Jan 2022 16:13:33 GMT

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Cancelled nest aware, why?

Brad — Mon, 24 Jan 2022 19:39:57 GMT

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Cancelled nest aware, why?

Cssteiny — Mon, 24 Jan 2022 20:55:21 GMT

Our Nest account was cancelled in error so we had to open a whole new account. Our nest aware went with our original account. We now have a trial but will need to start paying when the trial is over.

Re: Cancelled nest aware, why?

Brad — Mon, 24 Jan 2022 21:13:00 GMT

@Cssteiny

I am afraid that there is no such option to transfer services. You will need to cancel the plan, and subscribe again on the correct email/account that is associated with your devices.

Best regards,

Brad.

Re: Cancelled nest aware, why?

Brad — Tue, 25 Jan 2022 22:51:47 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.