topic Re: Pause nest aware subscription in Subscriptions and Services

Pause nest aware subscription

jlc346 — Tue, 04 Jan 2022 03:54:12 GMT

I have an annual nest aware subscription. I sold my house and will be living with family until my new house is finished being built. Is it possible to pause my nest aware subscription so that I’m not paying for time that I’m not using it?

Re: Pause nest aware subscription

Brad — Mon, 10 Jan 2022 19:39:19 GMT

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Pause nest aware subscription

jlc346 — Mon, 10 Jan 2022 19:51:05 GMT

Hi Brad, I already have a subscription. I want to know if it’s possible to pause the subscription (for 4-6 months while I’m not using it), rather than canceling and losing the remaining 4 months I have left on my annual subscription and then restarting it again later.

Re: Pause nest aware subscription

Brad — Thu, 20 Jan 2022 20:23:38 GMT

@jlc346

I am afraid there is no such option to pause a Nest Aware subscription.

Best regards,

Brad.

Re: Pause nest aware subscription

Brad — Thu, 20 Jan 2022 20:23:55 GMT

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Pause nest aware subscription

Brad — Mon, 24 Jan 2022 16:54:52 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.