topic Rush Hour Rewards - wrong company in Subscriptions and Services https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Rush-Hour-Rewards-wrong-company/m-p/775883#M13948 <P>I was notified by my electric company that I was no longer enrolled in Rush Hour Rewards.&nbsp; When I went into the Nest app, it showed I was still enrolled.&nbsp; I also checked the Google Home app, still appeared to be enrolled.&nbsp; The logical next step for me was to un-enroll, to try and re-enroll.&nbsp; After un-enrolling, the app suggested the wrong company to re-enroll with, and I cannot determine how to change the company.&nbsp; If I try to sign up with the renewhome.com link for my utility company, it says I have no eligible homes.&nbsp; I have confirmed my address is correct in all apps (nest, home, renewhome.com), and I am still a customer with my electric company.&nbsp; Any other suggestions?&nbsp; I do have an open support case as well, but they have not been much help.</P> Wed, 24 Dec 2025 15:10:06 GMT Dannerj 2025-12-24T15:10:06Z Rush Hour Rewards - wrong company https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Rush-Hour-Rewards-wrong-company/m-p/775883#M13948 <P>I was notified by my electric company that I was no longer enrolled in Rush Hour Rewards.&nbsp; When I went into the Nest app, it showed I was still enrolled.&nbsp; I also checked the Google Home app, still appeared to be enrolled.&nbsp; The logical next step for me was to un-enroll, to try and re-enroll.&nbsp; After un-enrolling, the app suggested the wrong company to re-enroll with, and I cannot determine how to change the company.&nbsp; If I try to sign up with the renewhome.com link for my utility company, it says I have no eligible homes.&nbsp; I have confirmed my address is correct in all apps (nest, home, renewhome.com), and I am still a customer with my electric company.&nbsp; Any other suggestions?&nbsp; I do have an open support case as well, but they have not been much help.</P> Wed, 24 Dec 2025 15:10:06 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Rush-Hour-Rewards-wrong-company/m-p/775883#M13948 Dannerj 2025-12-24T15:10:06Z