https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Cant-record-stopped-subsription/m-p/790253#M14477 <P>Hi Meleo,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the community! I’m sorry to hear that both your Nest Cameras have stopped recording. I understand how concerning it is to lose access to your 24-hour video history. I appreciate your loyalty to Google/Nest products, and I am here to help.</P> <P>If your Nest Aware subscription has expired or changed, this would cause recording issues. I recommend reviewing your subscription status in the Google Home or Nest app. Additionally, please read this guide on <A href="https://support.google.com/googlenest/answer/9248438?hl=en&amp;ref_topic=9360528&amp;sjid=13228301180252998467-NC" target="_blank" rel="noopener">1st gen Nest Aware subscriptions ending</A> to see if it applies to your camera generation.</P> <P>If you have already checked this, please let me know, confirm your product type, and I can further assist you.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Humberto</P> Tue, 10 Feb 2026 20:42:34 GMT humbertogarcia 2026-02-10T20:42:34Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Cant-record-stopped-subsription/m-p/789546#M14452 <P>My both nest cameras won't record think 1st edition so stopped my subscription thought you could still get 24 hours record ?</P> Sat, 07 Feb 2026 09:46:45 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Cant-record-stopped-subsription/m-p/789546#M14452 Meleo 2026-02-07T09:46:45Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Cant-record-stopped-subsription/m-p/790253#M14477 <P>Hi Meleo,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the community! I’m sorry to hear that both your Nest Cameras have stopped recording. I understand how concerning it is to lose access to your 24-hour video history. I appreciate your loyalty to Google/Nest products, and I am here to help.</P> <P>If your Nest Aware subscription has expired or changed, this would cause recording issues. I recommend reviewing your subscription status in the Google Home or Nest app. Additionally, please read this guide on <A href="https://support.google.com/googlenest/answer/9248438?hl=en&amp;ref_topic=9360528&amp;sjid=13228301180252998467-NC" target="_blank" rel="noopener">1st gen Nest Aware subscriptions ending</A> to see if it applies to your camera generation.</P> <P>If you have already checked this, please let me know, confirm your product type, and I can further assist you.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Humberto</P> Tue, 10 Feb 2026 20:42:34 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Cant-record-stopped-subsription/m-p/790253#M14477 humbertogarcia 2026-02-10T20:42:34Z