topic When does the free camera show up? in Subscriptions and Services

When does the free camera show up?

StatenIslandLaw — Fri, 06 Mar 2026 13:06:06 GMT

When I subscribed to the google home premium one month trial, it promised me a free nest camera. The trial is about to end. When will the camera arrive?

Re: When does the free camera show up?

gmelanymelissa — Tue, 10 Mar 2026 00:03:27 GMT

Hi StatenIslandLaw,

Thanks for posting in the community. I understand you’re inquiring about the free Nest Camera promised when you signed up for the Google Home Premium trial subscription, especially since your trial period is nearly over. Help is here!

The team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Keep me posted.

Regards,

Melany

Re: When does the free camera show up?

StatenIslandLaw — Wed, 11 Mar 2026 12:22:58 GMT

I responded to that form, but I wasn't sure what the community thread question meant.

Anyway, my trial ends 3/13. I never got the camera and so I never got to try it out. The rest of the home service (turning on lights, playing music, and answering questions) all worked fine without the $100 annual upgrade, so without the camera, I don't know what else I would be paying for - so I'd like to cancel the trial if I cannot receive the camera. Thanks, Pete