https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Activate-canceled-subscription/m-p/799063#M14870 <P>Hi&nbsp;Jjnb78,</P> <P>&nbsp;</P> <P>Thanks for reaching out to the community! I understand how confusing it is to find&nbsp; a “canceled” status when your service is active until October 2026. I’m jumping in now to investigate what's causing this display error.</P> <P>To better assist you, please provide the following details:</P> <UL> <LI style="font-weight: 400;" aria-level="1">What type of subscription are you referring to?</LI> <LI style="font-weight: 400;" aria-level="1">Where did you originally purchase your subscription? If it was through a third party, you can check this article for more details: <A href="https://support.google.com/googlenest/answer/9247944?hl=en-GB&amp;sjid=15295193380281042348-NA#zippy=" target="_blank" rel="noopener">Nest Aware subscription purchased from a partner</A>.</LI> <LI style="font-weight: 400;" aria-level="1">Are you currently able to access your video history, or has the recording feature already stopped?</LI> </UL> <P>I look forward to your answer. Let’s find a solution!</P> <P>&nbsp;</P> <P>Regards,</P> <P>Humberto</P> Sat, 04 Apr 2026 16:18:39 GMT humbertogarcia 2026-04-04T16:18:39Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Activate-canceled-subscription/m-p/798698#M14853 <P>Activate canceled subscription, showing it is canceled and will end October 2026</P> Sat, 28 Mar 2026 22:37:40 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Activate-canceled-subscription/m-p/798698#M14853 Jjnb78 2026-03-28T22:37:40Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Activate-canceled-subscription/m-p/799063#M14870 <P>Hi&nbsp;Jjnb78,</P> <P>&nbsp;</P> <P>Thanks for reaching out to the community! I understand how confusing it is to find&nbsp; a “canceled” status when your service is active until October 2026. I’m jumping in now to investigate what's causing this display error.</P> <P>To better assist you, please provide the following details:</P> <UL> <LI style="font-weight: 400;" aria-level="1">What type of subscription are you referring to?</LI> <LI style="font-weight: 400;" aria-level="1">Where did you originally purchase your subscription? If it was through a third party, you can check this article for more details: <A href="https://support.google.com/googlenest/answer/9247944?hl=en-GB&amp;sjid=15295193380281042348-NA#zippy=" target="_blank" rel="noopener">Nest Aware subscription purchased from a partner</A>.</LI> <LI style="font-weight: 400;" aria-level="1">Are you currently able to access your video history, or has the recording feature already stopped?</LI> </UL> <P>I look forward to your answer. Let’s find a solution!</P> <P>&nbsp;</P> <P>Regards,</P> <P>Humberto</P> Sat, 04 Apr 2026 16:18:39 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Activate-canceled-subscription/m-p/799063#M14870 humbertogarcia 2026-04-04T16:18:39Z