topic Re: Nest Smoke Alarm Alerts when away in Subscriptions and Services

Nest Smoke Alarm Alerts when away

heresmyaddress — Fri, 28 Jan 2022 00:43:29 GMT

Hey,

I can't seem to find the answer online. My free Nest Aware subscription has recently expired. During the subscription I received smoke warnings when I was away usually from housemates burning food. but since the free subscription expired I have not received alerts but also haven't burnt food that I know of.

My question is, do I need a Nest Aware subscription just to receive remote notifications? Can I get this without the subscription? I don't use any nest cameras. Thanks in advance 🙂

Re: Nest Smoke Alarm Alerts when away

SteveT1 — Sat, 05 Feb 2022 01:54:11 GMT

Hi there,

Thanks for reaching out. The Nest Aware is a paid subscription with added features only for your Nest Cameras, Nest Doorbells and Google Nest Hub Max. You get the same alerts and features on your Nest Protect with or without a Nest Aware subscription.

You can check this article on What you get with a Nest Aware subscription to learn more.

Best,

Steve

Re: Nest Smoke Alarm Alerts when away

heresmyaddress — Sat, 05 Feb 2022 02:10:45 GMT

Thanks Steve, much appreciated 🙂

Re: Nest Smoke Alarm Alerts when away

SteveT1 — Sat, 05 Feb 2022 02:34:28 GMT

Hi there,

You're welcome.

Cheers,

Steve

Re: Nest Smoke Alarm Alerts when away

SteveT1 — Tue, 08 Feb 2022 03:09:09 GMT

Hi there,

Still need help? Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

Steve

Re: Nest Smoke Alarm Alerts when away

Brad — Wed, 09 Feb 2022 17:16:27 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.