topic Re: Google Cam (battery) and Nest Aware subscription in Subscriptions and Services

Google Cam (battery) and Nest Aware subscription

MrRicSwe — Tue, 14 Sep 2021 14:08:19 GMT

Hello, I can not get my Google Cam Battery in my Nest Aware environment. When I click on add camera in Nest Aware, the model is not there. How should I do? I have previous cameras (Nest Outdoor) and of course I want this to snap into the same environment. Greetings, Rickard

Re: Google Cam (battery) and Nest Aware subscription

MrVacca — Tue, 14 Sep 2021 14:48:34 GMT

Hi @MrRicSwe

When you set up your Google Cam battery, did it ask you if you wanted to join nest aware? I believe you can link it directly through the Google Home app.

Re: Google Cam (battery) and Nest Aware subscription

ctcomsa — Tue, 21 Sep 2021 19:43:02 GMT

The new battery cameras will be in home app for viewing I just hit camera and they are all there. with 7/24 history

Re: Google Cam (battery) and Nest Aware subscription

Brad — Wed, 22 Sep 2021 20:20:10 GMT

Hey folks,

Wondering if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

Re: Google Cam (battery) and Nest Aware subscription

MrRicSwe — Fri, 24 Sep 2021 08:23:36 GMT

Hey! No, I got an answer from Google support that you are on your way away from Nest's own portal and that you instead want everything in the Google Home app instead. So then I understand why it is not possible to get the new battery camera into Nest Aware.

Re: Google Cam (battery) and Nest Aware subscription

Brad — Fri, 24 Sep 2021 16:05:31 GMT

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.