topic Re: Billing issue in Subscriptions and Services

Billing issue

Lindan — Wed, 09 Feb 2022 15:43:29 GMT

Can you please provide a phone number to contact customer service? I was charged twice for nest aware and I am trying to get one refunded.

Re: Billing issue

Cathal_S — Wed, 09 Feb 2022 15:56:54 GMT

Hi Lindan,

Nest Aware subscriptions are handled through the Google store. Please use the link below where you have the option to request a call back.

https://support.google.com/store/gethelp

Regards,

Cathal

Re: Billing issue

Sld — Sat, 12 Mar 2022 00:08:33 GMT

Did you get an answer to your question? I can’t find a customer service number any where so if you did can you please let me know what it is? thanks, Sandy

Re: Billing issue

Brad — Mon, 14 Mar 2022 16:12:00 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

P.S Thanks for your help, @Cathal_S!

Re: Billing issue

Brad — Thu, 17 Mar 2022 17:09:52 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.