topic Re: Retrieve history in Subscriptions and Services

Retrieve history

mattp — Fri, 11 Mar 2022 22:50:54 GMT

Hello,

Is there any way to retrieve footage from longer ago than our account normally allows?

Re: Retrieve history

David_K — Sat, 12 Mar 2022 16:55:51 GMT

No unfortunately not.

Re: Retrieve history

SteveT1 — Fri, 18 Mar 2022 06:04:26 GMT

Hi everyone,

Appreciate the help @David_K. Whether your camera can record and save video with Event History or 24/7 History, and for how many days it saves video to the cloud, depends on your Nest Aware subscription.

You can check this article on What you get with a Nest Aware subscription to learn more.

Regards,

Steve

Re: Retrieve history

SteveT1 — Tue, 22 Mar 2022 00:41:01 GMT

Hi folks,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

Re: Retrieve history

Brad — Fri, 25 Mar 2022 15:33:08 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad