topic Re: Can't access Nest Aware Subscription in Subscriptions and Services

Can't access Nest Aware Subscription

SaraJ — Thu, 27 Jan 2022 19:42:23 GMT

Deleted/recovered gmail account associated to my nest aware subscription, now can't access Nest Aware Account. Need help associating old gmail to new gmail.

TIA

Re: Can't access Nest Aware Subscription

Carlhinds71 — Fri, 11 Feb 2022 00:38:23 GMT

Need hek

lp asap

Re: Can't access Nest Aware Subscription

Brad — Mon, 14 Feb 2022 18:53:07 GMT

Hey folks.

I am afraid there is no option to transfer a Nest Aware Subscription to another account. You will need to cancel your current subscription, and make sure to purchase the new one associated with your devices/Home.

Best regards,

Brad.

Re: Can't access Nest Aware Subscription

nedomorris — Fri, 18 Feb 2022 16:26:49 GMT

I am not able to subscribe at all! When I get to the “select subscription” page it is blank and allows no choice.
I have also tried to reset my password repeatedly with no success. I do not receive a reset password email. Is there a contact number for assistance? How am I to trust I can get timely assistance when I am paying for your service?

Re: Can't access Nest Aware Subscription

Brad — Fri, 18 Feb 2022 18:33:26 GMT

@nedomorris

You can contact Support Here.

Best regards,

Brad.

Re: Can't access Nest Aware Subscription

Craig5 — Wed, 09 Mar 2022 20:33:01 GMT

I need to cancel my nest aware

Re: Can't access Nest Aware Subscription

Brad — Wed, 16 Mar 2022 16:17:16 GMT

@Craig5

I am afraid I cannot assist you with canceling your Nest Aware. Please cancel it on your own Google Account, or contact Support for further assistance.

Best regards,

Brad.

Re: Can't access Nest Aware Subscription

Brad — Mon, 21 Mar 2022 17:02:54 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Can't access Nest Aware Subscription

Brad — Thu, 24 Mar 2022 17:24:29 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Can't access Nest Aware Subscription

Brad — Fri, 25 Mar 2022 17:30:01 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.