topic Re: False advertisement? in Subscriptions and Services

False advertisement?

Raines1988 — Fri, 31 Dec 2021 23:43:38 GMT

Website states "nest aware is available in all countries where nest devices are sold (except Japan)" however i am not in japan and the app says that nest aware is unavailable in my country.

How do i fix this?

Or who do i report the false information too?

Re: False advertisement?

Brad — Wed, 30 Mar 2022 21:17:08 GMT

Hey there,

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: False advertisement?

Brad — Mon, 04 Apr 2022 15:34:08 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: False advertisement?

Brad — Thu, 14 Apr 2022 16:26:35 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.