topic Nest app in Subscriptions and Services

Nest app

Lildumpling — Sun, 10 Apr 2022 03:25:57 GMT

Hi , can't download a clip of my history event details. There is no option. I subscribe monthly. Help! Thanks! Angie

Re: Nest app

Brad — Thu, 14 Apr 2022 15:19:47 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Nest app

SteveT1 — Thu, 21 Apr 2022 02:47:55 GMT

Hey folks,

Thanks for chiming in and I appreciate your help @Brad. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

Best,
Steve

Re: Nest app

Lildumpling — Thu, 21 Apr 2022 20:42:43 GMT

I realized I had to go into my nest app and not Google homes. However there is another issue. A 3rd camera that is in Google homes doesn't show up on nest app. Seems nest app cam only have 2 active cameras.so if I have to check another camera that was not the 2st 2 linked to nest, I will not be able to access footage. I actually bought a 4th light up camera for outside recently...not installed yet, for safety...if it doesn't show up on the nest app, how do I retrieve the footage? Google homes doesn't allow me to do it!