https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/19242#M225 <P>For some reason that worked! Not sure why the app wasn’t letting that work? Thank you’</P> Tue, 28 Sep 2021 22:37:00 GMT Johnson203 2021-09-28T22:37:00Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/15491#M158 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6721A1A5-51F2-465C-8615-FD8746D2A338.jpeg" style="width: 1170px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/918iEA5303DB7284AF9D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="6721A1A5-51F2-465C-8615-FD8746D2A338.jpeg" alt="6721A1A5-51F2-465C-8615-FD8746D2A338.jpeg" /></span></P><P> </P><P><SPAN>My old account I used yahoo to log in. Nest aware worked great! Zero complaints. &nbsp;Nest kept bugging me to change to Google to login. &nbsp;It wouldn’t let me move everything over so deleted the entire yahoo account and started fresh with a Google log in account. The free trail worked great and after that it won’t let me do a subscription to nest aware OR let me sign up for energy saving rebates.&nbsp;<BR /></SPAN>-same home network</P><P>-I have tried to restart everything</P><P>-using new account (from yahoo to Google)</P><P>nest aware page there’s no option to sign up (attached a screen shot)</P> Tue, 21 Sep 2021 22:39:48 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/15491#M158 Johnson203 2021-09-21T22:39:48Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/15522#M159 <P>Have you tried using the web login?</P><P><A href="https://store.google.com/ca/product/nest_aware?hl=en-GB" target="_blank">https://store.google.com/ca/product/nest_aware?hl=en-GB</A></P><P>&nbsp;</P> Tue, 21 Sep 2021 23:25:35 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/15522#M159 Ashepherdson 2021-09-21T23:25:35Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/15562#M160 <P>I haven’t tried that yet. I’ll give it a shot. TY</P> Wed, 22 Sep 2021 02:09:22 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/15562#M160 Johnson203 2021-09-22T02:09:22Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/18168#M204 <P>Hi there,</P> <P>&nbsp;</P> <P>Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. First off, I have some questions I’d like to ask you.</P> <UL> <LI> <P>Do you still need help with this issue?</P> </LI> <LI> <P>What troubleshooting steps have you done thus far?&nbsp;</P> </LI> <LI> <P>Have you tried to restart your device if you haven’t already?</P> </LI> <LI> <P>If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’</P> </LI> </UL> <P>Please let me know if you need further assistance.&nbsp;</P> <P>Best Regards,</P> <P>Brad.</P> Mon, 27 Sep 2021 15:54:38 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/18168#M204 Brad 2021-09-27T15:54:38Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/19242#M225 <P>For some reason that worked! Not sure why the app wasn’t letting that work? Thank you’</P> Tue, 28 Sep 2021 22:37:00 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/19242#M225 Johnson203 2021-09-28T22:37:00Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/23955#M303 <P>Hey there,</P> <P>&nbsp;</P> <P>I am glad to hear that that worked for you! I will go ahead and close out this thread if a resolution was found. Please feel free to start a new thread if you still need assistance.</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>Brad.</P> Fri, 08 Oct 2021 21:30:40 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Can-t-subscribe-to-nest-aware/m-p/23955#M303 Brad 2021-10-08T21:30:40Z