topic Re: Nest aware App vs web in Subscriptions and Services

Nest aware App vs web

mike614 — Sat, 09 Apr 2022 20:48:43 GMT

I have a nest aware plus subscription and can view my cameras fine on android, but I do not see any way to see the cameras on my computer. Is there a way to do this?

Re: Nest aware App vs web

MplsCustomer — Sat, 09 Apr 2022 21:42:50 GMT

@mike614

We can view camera feeds for our older Google Nest cameras and doorbells (those accessible in the Google Nest app) on the home.nest.com website, but NOT camera feeds for our newer Google Nest cameras and doorbells introduced starting in 2021 (which are accessible only in the Google Home app).

Google's explanation for this--and customer reactions--can be found in this blog on this forum:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/17122

Re: Nest aware App vs web

Brad — Thu, 14 Apr 2022 16:39:10 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Nest aware App vs web

SteveT1 — Mon, 18 Apr 2022 01:49:46 GMT

Hey folks,

Thanks for chiming in and I appreciate your help @Brad and @MplsCustomer. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

Best,
Steve

Re: Nest aware App vs web

SteveT1 — Tue, 19 Apr 2022 03:54:41 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve