topic Re: Camera missing events in Subscriptions and Services

Camera missing events

KellyM84 — Thu, 14 Apr 2022 19:04:34 GMT

I have had my Nest cameras for years now and it seems I've been having the most issues lately. I literally had an Amazon delivery driver walk on my property and my camera did not alert me nor pick up the motion. My backyard camera did but not my driveway. My front camera says it's a person and it's a car driving past. I'm not really sure what else to do go get these cameras to function properly. What is the point of paying for a subscription when it doesn't work half the time.

Re: Camera missing events

Brad — Thu, 21 Apr 2022 16:59:41 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Camera missing events

Brad — Mon, 25 Apr 2022 15:52:03 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera missing events

Brad — Thu, 28 Apr 2022 17:21:39 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.