topic Re: Nest Aware address verification issue in Subscriptions and Services

Nest Aware address verification issue

Astrosgirl — Sun, 26 Dec 2021 13:26:03 GMT

I've just started my subscription to Nest Aware and I'm having issue with verifying my address. Google won't accept my address correctly even though we have lived here over 13 years. At the corner, our road changes from Drive to Court. Google has never recognized that. Now Nest Aware will not let me verify my correct address for 911 because of this. What do I do?

Re: Nest Aware address verification issue

MplsCustomer — Sun, 26 Dec 2021 19:34:54 GMT

@Astrosgirl

I wonder if this link would help:

https://support.google.com/maps/answer/3094088?hl=en

Re: Nest Aware address verification issue

jackdanial — Mon, 27 Dec 2021 06:51:44 GMT

Found the link. Thanks for your goodness. Regards: https://sportifies.com/

Re: Nest Aware address verification issue

Astrosgirl — Thu, 30 Dec 2021 13:28:15 GMT

I've filled that out and it still hasn't solved the issue. Not sure how long it will take Google to accept the change submitted, but I still can't complete my Nest Aware setup.

Re: Nest Aware address verification issue

MplsCustomer — Thu, 30 Dec 2021 17:37:39 GMT

@Astrosgirl

I found this link: https://support.google.com/googlenest/answer/9678206?hl=en#zippy=%2Cyou-see-issue-next-to-your-address

It seems crazy that Google has set itself up as the arbiter of what constitutes a valid address.

Re: Nest Aware address verification issue

Brad — Wed, 30 Mar 2022 15:43:27 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Nest Aware address verification issue

aatienza — Thu, 21 Apr 2022 22:55:10 GMT

Hey folks,

Chiming in to check if you still need help with this?

Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Archie

Re: Nest Aware address verification issue

Astrosgirl — Fri, 22 Apr 2022 15:01:07 GMT

Still can't verify the address because Google and 911 don't agree with what my address is.

Re: Nest Aware address verification issue

Astrosgirl — Fri, 22 Apr 2022 15:05:10 GMT

It has my address as Summer Rain Dr. but it is Summer Rain Ct.

Re: Nest Aware address verification issue

Brad — Fri, 22 Apr 2022 15:55:29 GMT

@Astrosgirl

I am sorry to hear that you are still having the same issue! I am not quite sure why you aren't able to verify your address. Have you contacted Support at all on the matter?

Best regards,

Brad.

Re: Nest Aware address verification issue

Astrosgirl — Fri, 22 Apr 2022 16:29:51 GMT

I have with no response. I will just keep trying.

Re: Nest Aware address verification issue

Brad — Mon, 25 Apr 2022 17:36:36 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest Aware address verification issue

Brad — Tue, 26 Apr 2022 17:44:21 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.