topic Re: Video Clip Sliders can't be moved (resolved) in Subscriptions and Services

Video Clip Sliders can't be moved (resolved)

shutton — Thu, 14 Apr 2022 21:18:28 GMT

I ran into this problem a while back, where if you tried to create a time lapse video, the sliders would immediately clap together (to make a 0-minute clip).

Here's the original posting (from someone else).

The issue appeared be that I was at my storage quota. Unfortunately, the UI doesn't really do much to bring this to your attention -- it just makes it impossible to save a clip.

Re: Video Clip Sliders can't be moved (resolved)

Brad — Thu, 21 Apr 2022 16:59:23 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Video Clip Sliders can't be moved (resolved)

Brad — Mon, 25 Apr 2022 15:51:43 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Video Clip Sliders can't be moved (resolved)

Brad — Thu, 28 Apr 2022 17:22:00 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.