topic Re: Nest Aware Subscriptions For Gen 1 Nest Cameras and a Google Camera in Subscriptions and Services

Nest Aware Subscriptions For Gen 1 Nest Cameras and a Google Camera

AJDQ — Thu, 24 Feb 2022 01:56:12 GMT

Hi, I currently have 4 First Generation Nest Indoor Cameras and a new outdoor/indoor Google Battery Camera. I still have my Nest account and I now have a Google Home account. How do I go about including all my cameras on my Google Home account and sign up for Nest Aware Plus? The plans have changed a couple of times over the years and I'm trying to find the simplest, most cost effective way to go about it. Thanks!

Re: Nest Aware Subscriptions For Gen 1 Nest Cameras and a Google Camera

MplsCustomer — Thu, 24 Feb 2022 16:58:20 GMT

@AJDQ

You cannot use the older 1st Gen Nest Aware subscription on the new Google Nest cameras and doorbells released starting in 2021.

You can use the newer Nest Aware or Nest Aware Plus subscription for both your old and new Nest cameras, but they all have to be in the same "home" ("structure") in the Google Home app and Google Nest app. To do this, you need to access the Google Nest app and the Google Home app with the same gmail account; this means if you have an older Nest account it needs to have been migrated to Google.

Here are a few links:

https://support.google.com/googlenest/answer/9546397?hl=en&co=GENIE.Platform%3DAndroid

https://support.google.com/googlenest/answer/9228198?hl=en

https://support.google.com/googlenest/answer/9233159?hl=en&co=GENIE.Platform%3DAndroid

https://support.google.com/googlenest/answer/9297676?hl=en&co=GENIE.Platform%3DAndroid

Re: Nest Aware Subscriptions For Gen 1 Nest Cameras and a Google Camera

EdwardT — Tue, 03 May 2022 23:08:04 GMT

Hi folks,

@MplsCustomer, thanks for the help!

@AJDQ, Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need.

Should you need help in the future, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Thanks,

Edward