topic Re: How do I upgrade to Nest Aware Plus in Subscriptions and Services

How do I upgrade to Nest Aware Plus

ap2022 — Tue, 10 May 2022 07:11:11 GMT

Because I never use my Gmail account I didn't see the one email telling me that my subscription would be cancelled as my card had expired.

I've now taken out a new Nest Aware subscription to get recordings but I've just realised 24/7 recordings are no longer included in Nest Aware and I have to pay double to upgrade to Nest Aware Plus. Very frustrating, especially as I can't see where I can do this.

Please can someone tell me how I convert the Nest Aware subscription I created yesterday into Nest Aware Plus?

Thanks

Re: How do I upgrade to Nest Aware Plus

Brad — Mon, 16 May 2022 16:51:33 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards,

Brad.

Re: How do I upgrade to Nest Aware Plus

Brad — Wed, 25 May 2022 18:02:14 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: How do I upgrade to Nest Aware Plus

Brad — Mon, 30 May 2022 15:19:56 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: How do I upgrade to Nest Aware Plus

Brad — Tue, 31 May 2022 15:46:48 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.