topic Re: Awful awful nest aware in Subscriptions and Services

Awful awful nest aware

Kinetic-One — Wed, 20 Apr 2022 16:40:52 GMT

Google.

cameras x 3: All miss events now!

notifications to phone: takes anything from 1 to 5 minutes. Any burglars will have robbed us and had time to get home!

Can I get a refund for all 3 cameras and my subscription from the time you ruined what was a great service.

Obviously you won’t refund me!

but those cameras were expensive and peace of mind priceless.

If you read this I am sure you will advise resets etc.

Thanks

andy

Re: Awful awful nest aware

Brad — Mon, 25 Apr 2022 15:51:01 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Awful awful nest aware

Brad — Thu, 19 May 2022 16:52:46 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Awful awful nest aware

Brad — Mon, 23 May 2022 16:07:12 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Awful awful nest aware

Brad — Wed, 25 May 2022 16:08:50 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.