topic Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices. in Subscriptions and Services

How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

medical6 — Sat, 23 Apr 2022 08:11:10 GMT

Earlier this evening I was doing a review of my Google Security settings, and saw a couple old phones and computers in the list, so for good measure I signed out of my devices that were using my Google Account for logging into various apps and started relogging in on my current devices, however I noticed a notification for a email that I had deleted my Nest devices. I did not delete them I only signed out as part of good security practice on my network. I logged into the Nest app using my Google account credentials, and I got a choice to select my Home's Nickname or to create a new home. I selected the one that had always been setup and was asked to put my address in again have which I did, but the next screen asked me to set up my Nest Subscription again, it said said I didn't have a current subscription.

This is super frustrating, I have a Google Nest Hub Max in every room of the house, at least 4 Nest Cam Indoor, a full suite of Nest Protect products. I am concerned that my historical cam footage may have been deleted, i try to back it up in Google Takeout but it never seems to work, the export always crashes (suggestion Google: Give us an option to select a specific camera in Google Takeout, it would be much smaller of a file).

This is too long already, so Google or a community member hopefully someone knows how restore the devices back into my Nest app, since I only signed out of my devices, there has to be a way to sign back in to restore the devices back to my account/app along with all the device settings?

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Brad — Fri, 20 May 2022 16:23:10 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I hope we can find a solution together. Do you still need help with this issue?

Best Regards,

Brad.

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

PhilA — Mon, 23 May 2022 17:32:50 GMT

I have the same problem

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Bastabon — Mon, 23 May 2022 18:52:06 GMT

Same

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Bastabon — Mon, 23 May 2022 19:25:15 GMT

I Just Pushed reset button on backside camera and started all over with installation of device. I think you have to do the same with all your deleted devices?! Take care, good luck! Love Paul

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Brad — Tue, 24 May 2022 16:44:55 GMT

Hey folks,

Restarting and factory resetting your Google Nest camera or doorbell will have different results:

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.

You can find this information, plus additional information on this process here. Please let me know if you have further questions.

Best Regards,

Brad.

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Brad — Fri, 27 May 2022 17:05:04 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Bastabon — Fri, 27 May 2022 19:13:55 GMT

👍

Re: How do I restore my accidently deleted Nest devices? All I did was sign out of all my devices.

Brad — Fri, 27 May 2022 19:18:53 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.