topic Re: Nest Familiar Face Recognition - Cannot edit already recogniced faces in Subscriptions and Services

Nest Familiar Face Recognition - Cannot edit already recogniced faces

williams-nest — Wed, 25 May 2022 15:22:58 GMT

Hi,

In my familiar faces there are some mistakes. I am looking for a way to move an instance from one name to another. It looks like I am only able to remove (delete) instances that are wrong. The right thing in the learning process would be to move those instances to the correct name.

Re: Nest Familiar Face Recognition - Cannot edit already recogniced faces

Brad — Mon, 30 May 2022 15:24:40 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards,

Brad.

Re: Nest Familiar Face Recognition - Cannot edit already recogniced faces

williams-nest — Tue, 31 May 2022 21:10:56 GMT

Yes - the question remains unsolved.

Re: Nest Familiar Face Recognition - Cannot edit already recogniced faces

Brad — Tue, 31 May 2022 22:18:49 GMT

Hey there,

I'm afraid that there is no such option to edit your stored Familiar Faces besides deleting them. I apologize for the inconvenience.

Best regards,

Brad

Re: Nest Familiar Face Recognition - Cannot edit already recogniced faces

Brad — Mon, 06 Jun 2022 15:28:06 GMT

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad