topic Your account can't be migrated This Google account is already linked with another Nest Account. in Subscriptions and Services

Your account can't be migrated This Google account is already linked with another Nest Account.

_baker_ — Tue, 05 Jul 2022 20:43:16 GMT

So, I have 1st gen Nest Aware with my personal email account. I am trying to migrate the existing account to my Google account. However, when I follow the "Migrate to a Google Account" work flow; I am unable to connect to my Google account. I get the following error:
"

Your account can't be migrated

This Google account is already linked with another Nest Account. Please select another Google account."

I can open my Nest account in my personal email account and a "different" Nest account using my Google account.

Do i need to delete all my cameras and account from my personal account first, then add each product to my google account?

It will not let me migrate.

Re: Your account can't be migrated This Google account is already linked with another Nest Account.

Brad — Wed, 13 Jul 2022 15:49:18 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Unfortunately, I cannot assist you with this issue here in the forums. I would suggest that you contact Support for further assistance.

Best Regards,
Brad

Re: Your account can't be migrated This Google account is already linked with another Nest Account.

Brad — Mon, 18 Jul 2022 15:13:07 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Your account can't be migrated This Google account is already linked with another Nest Account.

aatienza — Fri, 22 Jul 2022 01:00:28 GMT

Hey _baker_,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Brad.

Thanks,

Archie

Re: Your account can't be migrated This Google account is already linked with another Nest Account.

_baker_ — Fri, 22 Jul 2022 16:06:56 GMT

no viable responses yet.

Re: Your account can't be migrated This Google account is already linked with another Nest Account.

_baker_ — Fri, 22 Jul 2022 16:08:35 GMT

I've tried them. They do not know how to fix this either.
Guessing this isn't a help page with actual employees?

Re: Your account can't be migrated This Google account is already linked with another Nest Account.

Brad — Tue, 26 Jul 2022 16:45:07 GMT

@_baker_

This is the Nest Community Forums, so this is a place for peer-to-peer help. Community Specialists like myself, and @aatienza are here to moderate, and help where we can, but this is not generally your first step if you want 1 on 1 support, that would be best for you to contact Support directly. I am sorry that you haven't found the assistance you require here, but generally we do not have access to information like your account to be able to help you here.

Best regards,

Brad