topic Nest aware in Subscriptions and Services

Nest aware

Mw0706 — Fri, 08 Jul 2022 01:38:47 GMT

I have the Nest Aware subscription, but for some reason, all of my wired cameras are not giving me constant video. Like when I go to history, it will only show me the times when there was an alert. It won’t show me anything else. It used to, but now it only allows me to do it on the doorbell. I can’t figure out how to see what cameras are connected to my nest aware subscription or how to change it back. I don’t want to keep paying for it, if I’m only getting the doorbell.

Re: Nest aware

Brad — Wed, 13 Jul 2022 15:47:34 GMT

Hey there,

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Best Regards,

Brad

Re: Nest aware

Brad — Mon, 18 Jul 2022 15:14:02 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Nest aware

aatienza — Fri, 22 Jul 2022 00:58:43 GMT

Hey Mw0706,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Brad.

Thanks,

Archie