topic Re: Nest Aware applied to incorrect account in Subscriptions and Services

Nest Aware applied to incorrect account

Denishg — Mon, 04 Oct 2021 01:42:45 GMT

H, we just subscribed to Nest Aware (October 2nd 2021) and then discovered that we had chosen the wrong account, could you issue a refund so that we can then set up the Nest Aware on the account that we had intended to use, Thank you!

Re: Nest Aware applied to incorrect account

Ashepherdson — Mon, 04 Oct 2021 03:54:28 GMT

Hi there,

This is a community forum, your best bet is to contact support directly so that they can resolve this for you.

https://support.google.com/googlenest/gethelp?hl=en

Re: Nest Aware applied to incorrect account

Brad — Fri, 15 Oct 2021 18:08:06 GMT

Hey folks.

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

P.S Thanks for your help. Ashpherdson!

Re: Nest Aware applied to incorrect account

Brad — Mon, 18 Oct 2021 15:12:47 GMT

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.