topic Re: Nest history in Subscriptions and Services

Nest history

Amandas1 — Mon, 15 Aug 2022 12:40:54 GMT

I just signed up for the aware subscription. How long does it take to load past events for me to see? Does it do this???

Re: Nest history

MplsCustomer — Mon, 15 Aug 2022 13:18:43 GMT

@Amandas1

In my experience, Google Nest starts saving history as soon as you enroll in Nest Aware or Nest Aware Plus. You can access the history in the Google Nest app for older cameras and in the Google Home app for newer cameras.

Re: Nest history

Cathal_S — Mon, 15 Aug 2022 14:40:41 GMT

Hi there,

Past video history will only be viewable from when your subscription started. Have a look at the Google Nest help center link below and let us know if you have any further questions.

Nest aware basics:

https://support.google.com/googlenest/answer/9546397

Re: Nest history

Brad — Fri, 19 Aug 2022 15:41:32 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you for all your help, @Cathal_S!

Best regard,
Brad

Re: Nest history

janthadeus — Sun, 21 Aug 2022 02:32:50 GMT

Hi everyone!

Thanks for your help here, @Cathal_S, @MplsCustomer and @Brad.

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,