topic Re: Nest aware randomly cancelled in Subscriptions and Services

Nest aware randomly cancelled

Featofclay — Thu, 25 Aug 2022 20:34:16 GMT

My nest aware subscription got cancelled after 3 years of no problems ? I did not action this ??? What’s going on

Re: Nest aware randomly cancelled

MplsCustomer — Thu, 25 Aug 2022 21:50:43 GMT

You could try checking here to see what subscriptions Google Nest says it has listed for you:

https://store.google.com/subscriptions?hl=en-US

You could also go to this Google Nest Help page and click on the "Contact us" link under "Nest Aware Premier Care" for what Google Nest says is "24/7 access to Nest Aware Experts on the Nest Customer Care team".

https://support.google.com/googlenest/answer/9233159?hl=en

For your sake, I hope that they really do have "24/7 access to Nest Aware Experts".

Re: Nest aware randomly cancelled

Brad — Mon, 29 Aug 2022 17:32:57 GMT

Hey there,

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Best Regards,

Brad

Re: Nest aware randomly cancelled

Brad — Fri, 02 Sep 2022 15:16:53 GMT

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

Re: Nest aware randomly cancelled

janthadeus — Sun, 04 Sep 2022 00:48:14 GMT

Hi folks,

I appreciate the help here, MplsCustomer and Brad.

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Thanks,
JT