topic Re: Google Nest Hub not able to playback in Subscriptions and Services

Google Nest Hub not able to playback

Timjen63 — Tue, 30 Aug 2022 03:10:52 GMT

I can see my Nest Hub Max records motion when I’m away as it should but I can’t get the video to play back. I only get a still pic. Also, it is not showing up in Google Assist history. Only in the history I see when I clicked on the camera itself.

Re: Google Nest Hub not able to playback

Cathal_S — Tue, 30 Aug 2022 12:15:04 GMT

Hi Timjen63,

Do you have a Nest Aware subscription?

Without a subscription you will only receive notification snapshots from the last 3hrs.

Please have a look at the link below for more information about Nest Aware.

Nest Aware:

https://support.google.com/googlenest/answer/9233159

Re: Google Nest Hub not able to playback

Brad — Fri, 02 Sep 2022 15:10:10 GMT

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread. Thank you for your help, @Cathal_S!

Best regards,
Brad

Re: Google Nest Hub not able to playback

Timjen63 — Sat, 03 Sep 2022 00:48:43 GMT

I just now attached Nest to Google and will see if that fixes the problem.

Re: Google Nest Hub not able to playback

Brad — Tue, 06 Sep 2022 16:20:44 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad