topic Yale lock problem in Subscriptions and Services

Yale lock problem

rksearcey — Mon, 25 Oct 2021 11:44:32 GMT

My Yale lock tells me the deadbolt is jammed and won’t lock but it actually locked and fully extended….what does this mean and how can I fix this?

Re: Yale lock problem

Brad — Thu, 04 Nov 2021 23:00:09 GMT

Hi there,

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue? I know that there's been a delay in response since you posted.
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Yale lock problem

Brad — Mon, 08 Nov 2021 18:51:39 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Yale lock problem

Brad — Wed, 17 Nov 2021 20:01:14 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.