topic Re: Update this forum to better track important customer feedback/issues in Subscriptions and Services

Update this forum to better track important customer feedback/issues

Kjin — Tue, 13 Sep 2022 22:30:40 GMT

Please update this community forum to better track issues that are important to customers.

How do you even track anything if every post gets locked within 1 week?

This is ridiculous.

You are restricting and muting our feedback.

Re: Update this forum to better track important customer feedback/issues

Dickie — Wed, 14 Sep 2022 14:26:17 GMT

I agree, I've posted about this before. I got a reply about "keeping things tidy" and "keeping the content fresh". Which is nonsense.

Re: Update this forum to better track important customer feedback/issues

Brad — Mon, 19 Sep 2022 21:03:15 GMT

Hey there,

We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here.

Best regards,
Brad

Re: Update this forum to better track important customer feedback/issues

Brad — Fri, 23 Sep 2022 20:59:06 GMT

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

Re: Update this forum to better track important customer feedback/issues

janthadeus — Sun, 25 Sep 2022 03:54:49 GMT

Hey folks,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Thanks for your help, Brad.

Best,