topic Re: Nest Aware Advertising in Subscriptions and Services

Nest Aware Advertising

Ed_Heaton — Mon, 11 Oct 2021 10:50:04 GMT

Why am I seeing ads when I log into my Nest Aware? Asking me to subscribe when I'm already a subscriber!!!! Extremely annoying!

Re: Nest Aware Advertising

Brad — Thu, 21 Oct 2021 22:28:49 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Are you sure you're subscribed to Nest Aware? I would double check, though if you are logged into an email that is not associated with your Nest/Google products, that could be why it is telling you to sign up.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Aware Advertising

Brad — Mon, 25 Oct 2021 20:34:09 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Nest Aware Advertising

Ed_Heaton — Tue, 26 Oct 2021 00:49:06 GMT

Hi Brad - So yes I only get the subscribe to Nest Aware on my web browser! The app works just fine. I am already a subscriber so I'm not sure what the deal is with the web browser.

Re: Nest Aware Advertising

Brad — Tue, 26 Oct 2021 16:11:50 GMT

@Ed_Heaton

Are you trying to view your footage on the Web Browser? Or are you just seeing ads on the internet for it? I can't help you with removing the ads, but if you have Nest Aware already, then I wouldn't worry about seeing it on the web browser. Please let me know if there's anything else I can assist you with.

Best Regards,

Brad.

Re: Nest Aware Advertising

Brad — Wed, 17 Nov 2021 20:53:34 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.