topic Google Nest & Battery Cams? in Subscriptions and Services

Google Nest & Battery Cams?

JK76 — Wed, 05 Oct 2022 16:52:21 GMT

First, I hate having to have two apps--but, they seem to work well together.

Now, I set up 4 Google Battery Cams (wired) and a wired Google Doorbell. I cannot see any of the battery cams on nest--which means I cannot access them on my PC and get specific video clips (only activity clips). I kind of like the PC options at home.nest.com. The Google app (Android) only allows me to download activity clips.

Also, I can't find where Google (Android) downloads clips? I click download. It reads, "downloaded," but I cannot find the clip in the spots my phone typically downloads.

Re: Google Nest & Battery Cams?

Brad — Mon, 10 Oct 2022 15:27:42 GMT

Hey folks,

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app or available on https://goo.gle/3A7x7ug web app.

However, the new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A nest aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support.

Best regards,

Brad

Re: Google Nest & Battery Cams?

Brad — Thu, 13 Oct 2022 15:40:03 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Google Nest & Battery Cams?

Brad — Fri, 14 Oct 2022 15:55:16 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad