topic Re: Subscription in Subscriptions and Services

Subscription

Gaudette — Fri, 30 Sep 2022 17:39:03 GMT

I deleted my old credit card and added my new credit card. I want to renew my subscription

Re: Subscription

MplsCustomer — Fri, 30 Sep 2022 19:24:00 GMT

This help page says "Subscription renewals are billed to your saved payment method every month or year automatically. Renewal periods are based on the billing cycle you selected when you purchased your Nest Aware subscription." (https://support.google.com/store/answer/9396337?visit_id=638001619431950419-750244879&rd=1)

If you go to the Subscription Management page (https://store.google.com/subscriptions?hl=en-US) and select your subscription, see if it shows a renewal date.

If you still need help, try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en&co=GENIE.Platform%3DAndroid

Re: Subscription

aatienza — Wed, 05 Oct 2022 17:31:11 GMT

Hey Gaudette,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Thanks,

Archei

Re: Subscription

janthadeus — Sun, 09 Oct 2022 02:33:32 GMT

Hi folks,

I want to check if you still need help. Don't hesitate to reach back if you do.

I appreciate your help here, MplsCustomer and Archie.

Regards,

Re: Subscription

janthadeus — Mon, 10 Oct 2022 02:37:19 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best,