topic Emergency continues in Subscriptions and Services

Emergency continues

Ceyda — Sat, 08 Oct 2022 01:32:38 GMT

Unable to respind to mails from goigle, camera not recording & even if it is unable to see all as phone is played with. Is there any online location to see camera history? And still unable to get in touch w eugene

Re: Emergency continues

Brad — Thu, 13 Oct 2022 15:01:30 GMT

Hi there,

Sorry to hear you're experiencing this, and I would love to help you out. There is a Nest web app available, if you have older cameras, but there are plans for a Google home web app which we just unveiled. Besides that, you will need to use the mobile apps. If you have further questions, please feel free to contact support here.

Best regards,
Brad

Re: Emergency continues

aatienza — Sat, 15 Oct 2022 21:05:34 GMT

Hey Ceyda,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

Re: Emergency continues

aatienza — Sun, 16 Oct 2022 22:45:53 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie