topic Re: Google home in Subscriptions and Services

Google home

Sefan1 — Thu, 21 Oct 2021 15:28:53 GMT

Google accounts that belong to kids can no longer use the Google Home app and your account will be removed in 30 days.Ok this is the question i will lose my google account or the Google Home account ?

Re: Google home

GarrettDS — Mon, 25 Oct 2021 21:52:56 GMT

Hey there,

Sorry to hear about the confusion around this, but I'm happy to help.

Would you mind providing me with the exact error message that you're receiving?

I look forward to hearing from you.

Best regards,

Garrett DS

Re: Google home

Sefan1 — Tue, 26 Oct 2021 15:45:06 GMT

Google accounts that belong to kids can no longer use the Google Home app and your account will be removed in 30 days. I just want to know if i am gonna lose my google account too.

Re: Google home

GarrettDS — Tue, 26 Oct 2021 20:26:47 GMT

Hey there Sefan1,

Totally understand the concerns here and i'm happy to help.

If the child's account was removed correctly, you should not be losing your own Google account as well. You can learn more information from this article.

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: Google home

Anonymous — Wed, 27 Oct 2021 00:00:16 GMT

Yes but if I am a kid, will I lose MY account if I don't click "Invite an adult"? I don't even have a Google Nest!

"Your account will be removed from the Home app in 30 days"??

Anonymous — Wed, 27 Oct 2021 00:06:34 GMT

Alright so I got this email from Google:

"Google accounts that belong to kids can no longer use the Google Home app and your account will be removed in 30 days. "

I'm confused here. Is my Google account getting deleted!? I don't even own a Google Nest/Home! I don't even own a phone for that matter! I only have a computer!! Does this mean that my Google account is going to delete itself and there's nothing I can do about it!? Please help!

Re: Google home

Sefan1 — Wed, 27 Oct 2021 11:52:51 GMT

No wrong my child got this email and it said it will lose his home acocunt his google account will be deleted too?

Re: Google home

GarrettDS — Thu, 28 Oct 2021 17:58:26 GMT

Hi Sefan1,

You will not lose your account, but if there is a child's account, that account will be wiped away. You can learn more about this here.

Please let me know if you have any further questions.

Best regards,
Garrett DS

Re: Google home

Sefan111 — Sun, 31 Oct 2021 08:31:00 GMT

So my child got that email and I want to know if he is gonna lose his google account too not mine his google account he never used google home

Re: Google home

GarrettDS — Tue, 02 Nov 2021 19:55:19 GMT

Hi there Sefan111,

Since it is your child receiving that email, and we are removing children's accounts, that account will be wiped away.

Please let me know if you have any other questions.

Best regards,

Garrett DS

Re: Google home

GarrettDS — Fri, 05 Nov 2021 17:45:13 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Google home

GarrettDS — Mon, 08 Nov 2021 16:09:53 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS