topic Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from in Subscriptions and Services

Nest hub stopped interacting just answers with "I don’t know but here are some results from search".

albamain — Thu, 08 Sep 2022 21:30:06 GMT

My Google Nest hub stopped interacting; it just recognizes a question has been made but it just answers with a search result and the followin sentence:
"I don’t know but here are some results from search".
It never returns automatically to home screen, instead the main Googe search page remains on screen.

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

DubioserKerl — Fri, 09 Sep 2022 05:59:32 GMT

I have the same problem. Is there a fix yet?

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

AlessandroC — Fri, 09 Sep 2022 13:09:18 GMT

Same problem here...

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

mp1c — Fri, 09 Sep 2022 14:12:12 GMT

Same issue with mine...

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

LordFenner — Fri, 09 Sep 2022 17:53:50 GMT

No one from the big G can handle this stupid issue ? Only geniuses

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

Cnltzn — Fri, 09 Sep 2022 18:05:32 GMT

Same problem here

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

albamain — Fri, 09 Sep 2022 20:36:06 GMT

It turned out that if I set the Assistant language to English (US) as described here
https://support.google.com/googlenest/answer/7550584 (Change Google Assistant's language)
and ask questions in English, it works fine.
If I go back to my language (Italian) it fails as described.
So the problem persists.

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

DubioserKerl — Fri, 09 Sep 2022 20:39:03 GMT

Yep, I just had a twitter DM chat with the nest support account @madebygoogle (very friendly). They also advised me to change the language to EN-US. My original language was German, but I will keep it in English for the time being.

Anyway, they seem to be looking into the issue.

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

albamain — Mon, 12 Sep 2022 09:07:42 GMT

After a few days during them it was switched off, I have switched my hub on and now it seems to be working fine also in Italian, apparently for no reason. No more search results.

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

Dan_A — Tue, 11 Oct 2022 16:41:13 GMT

Hi guys,

Appreciate the responses.

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

albamain — Wed, 12 Oct 2022 11:03:59 GMT

Since the day I've posted my note above, everything's fine here. Not sure why, but ok.

Re: Nest hub stopped interacting just answers with "I don’t know but here are some results from

Dan_A — Fri, 14 Oct 2022 17:39:09 GMT

Hello albamain,

It's good to know that all is fine now since your last post. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,

Dan