topic Nest not playing back in Subscriptions and Services

Nest not playing back

Klein5609 — Sat, 15 Oct 2022 15:09:46 GMT

Nest won't play videos back. It's been months what a waste of money

Re: Nest not playing back

MplsCustomer — Sat, 15 Oct 2022 15:27:05 GMT

Did this just start happening? If so, perhaps it's related to the issue reported on these two threads for Android customers:

https://www.googlenestcommunity.com/t5/Home-Automation/Google-Nest-Cams-and-Doorbell-Live-Video-Unavailable-after-10-11/m-p/258412

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Live-Video-Not-Working-on-all-my-Nest-Cams-Nest-Cam-Indoor-2nd/m-p/257945

If it's been going on a long time, here are some links on what you SHOULD see for video history with and without a Nest Aware subscription:

https://support.google.com/googlenest/answer/9681538?hl=en

https://support.google.com/googlenest/answer/9233159?hl=en

https://support.google.com/googlenest/answer/9546397?hl=en

And a couple of links of how things SHOULD work when viewing history in the Google Nest app or Google Home app:

https://support.google.com/googlenest/answer/9208447?hl=en

https://support.google.com/googlenest/answer/10904254?hl=en

Re: Nest not playing back

janthadeus — Wed, 19 Oct 2022 02:43:02 GMT

Hi folks,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

I appreciate the help here, MplsCustomer.

Thanks,

Re: Nest not playing back

EmersonB — Sat, 22 Oct 2022 16:06:56 GMT

Hello everyone,

@Klein5609 I just wanted to jump in real fast to see if you still need assistance on this. Let me know if you have any additional questions from here.

@Jt and @MplsCustomer thanks for your response.

Regards,
Emerson

Re: Nest not playing back

EmersonB — Sun, 23 Oct 2022 16:37:33 GMT

Hi Klein5609,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Best,
Emerson