topic Re: Cannot subscribe in Subscriptions and Services

Cannot subscribe

Pazpaz — Thu, 27 Oct 2022 04:11:11 GMT

We got outdoor battery nest cameras and it won’t let me subscribe to aware plus, not even showing the option from the google home, also it won’t add it to the nest app. I try everything. What is the problem ?

Re: Cannot subscribe

Brad — Mon, 31 Oct 2022 22:08:24 GMT

Hi there,

I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription.

Best regards,

Brad

Re: Cannot subscribe

Brad — Thu, 03 Nov 2022 20:58:40 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Cannot subscribe

aatienza — Tue, 08 Nov 2022 01:55:11 GMT

Hey Pazpaz,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Brad.

Thanks,

Archie