topic Re: Subscription on inactive home in Subscriptions and Services

Subscription on inactive home

Sarahcaosborne — Thu, 27 Oct 2022 14:52:55 GMT

Can anyone help me transfer my subscription over to my active cameras?
I’m going round and round in circles on here and have tried all the suggestions to no avail. HELP!! Lol

Re: Subscription on inactive home

MplsCustomer — Thu, 27 Oct 2022 15:29:16 GMT

@Sarahcaosborne

Google Nest says you can select the "Contact us" link under "Nest Aware Premier Care" on the page linked below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Re: Subscription on inactive home

janthadeus — Sun, 30 Oct 2022 22:53:49 GMT

Hi folks,

Checking in — were you able to speak to our Nest Aware Premier Care team? If so, how did it go?

Thanks for the help, MplsCustomer.

Regards,

Re: Subscription on inactive home

Believe — Wed, 02 Nov 2022 21:32:00 GMT

I have the same problem and can't seem to fix it.

Re: Subscription on inactive home

janthadeus — Thu, 03 Nov 2022 00:59:42 GMT

Hi Believe,

Have you tried to speak to our support team as suggested by MplsCustomer? Let me know if you need more help.

Thanks,

Re: Subscription on inactive home

janthadeus — Sun, 06 Nov 2022 01:04:30 GMT

Hey there,

Checking in to see if you still need help with this. In case there are any follow-up questions or comments, feel free to update this thread and we're happy to assist you further.

Regards,
JT

Re: Subscription on inactive home

janthadeus — Mon, 07 Nov 2022 01:39:42 GMT

Hi there,

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

Re: Subscription on inactive home

Sarahcaosborne — Mon, 07 Nov 2022 12:57:57 GMT

So I have not been able to log on here as my laptop has been out of action and I cant access this via my iphone. I havent resolved the issue yet no

Re: Subscription on inactive home

janthadeus — Mon, 07 Nov 2022 22:18:38 GMT

Hey Sarahcaosborne,

Thanks for giving me a heads up. Did you get a chance to speak to our Nest Aware Premier Care team? If not, here's how.

Regards,

Re: Subscription on inactive home

janthadeus — Wed, 09 Nov 2022 23:05:40 GMT

Hi there,

Checking back in to see if you still need help with this. In case there are any follow-up questions or comments, feel free to update this thread and we're happy to assist you further.

Best,

Re: Subscription on inactive home

Brad — Thu, 10 Nov 2022 23:30:11 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad