topic Re: Nest Camera in Subscriptions and Services

Nest Camera

Daveedgar — Sat, 12 Nov 2022 04:54:51 GMT

Why do my 3 outdoor Nest suck so much? They turn off all night/day and I pay an annual fee for this poor quality product. Friends of mine have equal quality WYZE cameras with no fees and they run 24/7…. I’m pretty close to throwing these cameras out and starting over with another brand.

Re: Nest Camera

MplsCustomer — Sat, 12 Nov 2022 16:28:18 GMT

@Daveedgar

Are you using the "Home/Away" feature that can turn off cameras when you're home?

https://support.google.com/googlenest/answer/9261489?hl=en

https://support.google.com/googlenest/answer/9229962?hl=en

Do you have the newer battery cameras, which are in "Idle" mode when running on battery power, can be slow to wake up to detect an event, and can only record detected events?

Re: Nest Camera

EmersonB — Tue, 15 Nov 2022 20:16:12 GMT

Hi Daveedgar,

Thanks for posting here in the community and don't give up on it yet. Let's see our options here to help you out. To confirm, do you have the wired or battery type of Nest camera? How long do you have your Nest cameras? When did the issue happen?

Keep us posted.

I appreciate the help, MplsCustomer.

Best,
Emerson

Re: Nest Camera

EmersonB — Sat, 19 Nov 2022 15:39:28 GMT

Hello Daveedgar,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Emerson

Re: Nest Camera

janthadeus — Sun, 20 Nov 2022 23:45:59 GMT

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, MplsCustomer and Emerson.

Best,