topic NEST AWARE ACCOUNT in Subscriptions and Services

NEST AWARE ACCOUNT

VANDELINA01 — Mon, 05 Dec 2022 18:08:24 GMT

EVERYTHING HAS BEEN FINE UP TO A COUPLE DAYS AGO.

I HAVE NO VIDEO HISTORY AND IT SAYS TO SIGN UP FOR NEST AWARE WHICH I ALREADY HAVE AN ACCOUNT AND AM BEING CHARGED $12 PER MONTH FOR.

IS MY ACCOUNT CLOSED? IF SO WHY? I WAS CHARGED ON NOV 12..

IS THIS A MIGRATING ISSUE? DO I HAVE TO MIGRATE TO CONTINUE TO USE IT? HAVE I MIGRATED ALREADY? I CANT REMEMBER.

CAN SOMEONE CALL ME AND TALK TO ME ABOUT MY ACCOUNT?

CAN WE EMAIL?

PLEASE HELP...

VANDELINA CASTALDO

Re: NEST AWARE ACCOUNT

MplsCustomer — Mon, 05 Dec 2022 19:41:30 GMT

@VANDELINA01

You could try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Re: NEST AWARE ACCOUNT

janthadeus — Sun, 11 Dec 2022 06:24:23 GMT

Hi folks,

Checking in — did you get a chance to speak to our Nest Aware Care Premier team as shared by MplsCustomer? If so, how did it go? Let me know if you need anything else.

I appreciate the help, MplsCustomer.

Thanks,

Re: NEST AWARE ACCOUNT

aatienza — Thu, 15 Dec 2022 05:44:46 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, JT.

Thanks,

Archie

Re: NEST AWARE ACCOUNT

aatienza — Mon, 19 Dec 2022 22:16:09 GMT

Hey everyone,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie