topic Re: Merging my devices under one Nest Aware subscription in Subscriptions and Services

Merging my devices under one Nest Aware subscription

Masoh — Mon, 12 Dec 2022 13:02:22 GMT

Hey,

I have set up my Google devices within 3 different homes, am I able to merge these devices under the one Nest Aware subscription as I need the benefit of video history available for 24hrs+.

Many thanks

Masoh!

Re: Merging my devices under one Nest Aware subscription

MplsCustomer — Mon, 12 Dec 2022 17:47:44 GMT

@Masoh

By "3 different homes" do you mean 3 different physical homes each with its own Wi-Fi network, or do you mean 3 different Google Nest "homes/structures" under 1 Wi-Fi network in 1 physical home?

If it is the former, you can't do it. A Nest Aware subscription covers all of the Google Nest devices in the same Google Nest "home/structure" on the same Wi-Fi network.

If it is the latter, and you want to move your Google Nest devices from 3 Google Nest "homes/structures" into 1 Google Nest "home/structure", the instructions for moving cameras and doorbells is below:

https://support.google.com/googlenest/answer/9219307?hl=en#zippy=%2Cmove-to-another-home-in-the-app

These are the instructions for moving other devices:

https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cmove-a-nest-product-to-another-home

Re: Merging my devices under one Nest Aware subscription

Masoh — Tue, 13 Dec 2022 05:19:55 GMT

Got it, followed the instructions and now all devices are under the one roof 🤪 thank you for the prompt and clear response. Much appreciated

Masoh!

Re: Merging my devices under one Nest Aware subscription

janthadeus — Sat, 17 Dec 2022 23:52:28 GMT

Hi folks,

Awesome, glad to hear! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, MplsCustomer.

Best,