topic Duplicate subscription? in Subscriptions and Services

Duplicate subscription?

RyanBabcock — Thu, 15 Dec 2022 14:28:04 GMT

Hello. I received an email that there was a "payment issue" with my subscription, however I had paid for a year in advance on Sept. 30, 2022 (so it's set to expire in Sept. 2023). Can someone please look into this? Thank you.

Ryan Babcock

Re: Duplicate subscription?

CarlosS — Thu, 15 Dec 2022 17:39:16 GMT

If you go to https://myaccount.google.com/payments-and-subscriptions and click manage subscriptions then you can see any subscriptions you have. Make sure you check all accounts you have.

Re: Duplicate subscription?

janthadeus — Mon, 19 Dec 2022 02:11:07 GMT

Hi RyanBabcock,

Checking in — were you able to check your subscription page as shared by InstantBits? If so, how did it go? Let me know if there’s anything else.

I appreciate the help, InstantBits.

Thanks,

Re: Duplicate subscription?

janthadeus — Thu, 22 Dec 2022 02:32:02 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Re: Duplicate subscription?

aatienza — Fri, 23 Dec 2022 02:43:11 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.

Thanks,

Archie