topic Re: Pay with Maestro in Subscriptions and Services

Pay with Maestro

jerre — Tue, 27 Dec 2022 13:43:55 GMT

Hi,

I want to purchase the Nest Aware Subscription, but I can only pay with a creditcard. Is it possible to add Maestro to the payment options? I do not have a credit card (I live in Belgium, credit cards are usually not the norm here).

Thanks

Jerre

Re: Pay with Maestro

Cathal_S — Tue, 27 Dec 2022 15:35:43 GMT

Hi jerre,

This is a community forum supported by other users like myself and community specialist's.

To speak with a Google representative please use the link below.

Contact:

https://support.google.com/googlenest/gethelp

Re: Pay with Maestro

janthadeus — Sun, 01 Jan 2023 00:45:15 GMT

Hi jerre,

Checking in — did you get a chance to speak to our support team? If so, how did it go? Let me know if there’s anything else.

Thanks for the help, Cathal_S.

Best,

Re: Pay with Maestro

jerre — Tue, 03 Jan 2023 17:53:06 GMT

Hi JT,

I was also to speak to the support team, but there was nothing they could do.

Jeroen.

Re: Pay with Maestro

janthadeus — Sun, 08 Jan 2023 03:09:09 GMT

Hey there,

Thanks for following up. I’m sorry to hear that. The only accepted payment methods to sign up for the Nest Aware Base or Plus plan are debit or credit card.

Let me know if you need anything else.

Thanks,

Re: Pay with Maestro

janthadeus — Wed, 11 Jan 2023 03:17:37 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Re: Pay with Maestro

jerre — Wed, 11 Jan 2023 08:09:24 GMT

For anyone with the same problem. I got around the issue by requesting an account at N26. They offer a free virtual prepaid card which you can use to pay for the NEST subscription.

Re: Pay with Maestro

EmersonB — Thu, 12 Jan 2023 19:51:55 GMT

Hi everyone,

@jerre thanks for getting back to us and for sharing with us the steps you've done. Our team is working hard to deliver the best experience for our users. Let us know if you have more questions in mind.

I appreciate the help, Cathal_S and JT.

Best,
Emerson

Re: Pay with Maestro

janthadeus — Mon, 16 Jan 2023 02:26:53 GMT

Hello jerre,

Thanks for updating the Community forum with your resolution. To make sure, do you have other questions or concerns?

Thanks for chiming in, Emerson.

Best,

Re: Pay with Maestro

janthadeus — Tue, 17 Jan 2023 02:30:08 GMT

Hey there,

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,