topic I am getting billed several times for the same service in Subscriptions and Services

I am getting billed several times for the same service

homenest1 — Mon, 16 Jan 2023 14:35:08 GMT

I have been bill several times for the same service. Is there no one to talk to anymore at Nest? The phone number I have is not valid.

Re: I am getting billed several times for the same service

MplsCustomer — Mon, 16 Jan 2023 17:23:23 GMT

@homenest1

You could try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Re: I am getting billed several times for the same service

janthadeus — Mon, 23 Jan 2023 00:56:38 GMT

Hi folks,

Checking in — were you able to speak to our support team as shared by MplsCustomer? If so, how did it go? Let me know if there’s anything else.

I appreciate the help, MplsCustomer.

Thanks,

Re: I am getting billed several times for the same service

janthadeus — Thu, 26 Jan 2023 01:08:56 GMT

Hey homenest1,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Re: I am getting billed several times for the same service

aatienza — Fri, 27 Jan 2023 03:31:20 GMT

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.

Thanks,
Archie