topic Re: Problem connecting to cloud in Subscriptions and Services

Problem connecting to cloud

Prashantch1 — Sun, 01 Jan 2023 23:01:12 GMT

Trying to place ambient pictures on my google tv

it describes me having to go to the app and select the tv and press on the gear icon when I do “problem connecting to cloud “ pops up need help fixing this

Re: Problem connecting to cloud

Jeran — Fri, 20 Jan 2023 17:29:59 GMT

Hey there Prashantch1,

I apologize for the late response, and thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as these networking problems can be tricky to solve on your own. The first thing I would do is make sure your Chromecast's firmware is up-to-date. Then, go ahead and follow these steps in order, noting any errors you run into.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Problem connecting to cloud

Jeran — Wed, 25 Jan 2023 16:11:48 GMT

Hey there Prashantch1,

Do you have any more questions that I can address?

Thank you,
Jeran

Re: Problem connecting to cloud

Jeran — Thu, 26 Jan 2023 16:50:46 GMT

Hey Prashantch1,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran