topic Re: Best subscription for best doorbell in Subscriptions and Services

Best subscription for best doorbell

Jaybird113091 — Sat, 18 Feb 2023 00:35:45 GMT

I need to set up my 30 day history on my doorbell camera since I just paid for the subscription

Re: Best subscription for best doorbell

MplsCustomer — Sat, 18 Feb 2023 03:10:13 GMT

What do you mean, "set up my 30 day history"? Your event video history starts from the time you purchased the subscription, and you can view events detected and recorded by your doorbell's camera by going to the doorbell in either the Google Nest app or the Google Home app, depending on your doorbell, and viewing the history.

https://support.google.com/googlenest/answer/9208447?hl=en-AU

https://support.google.com/googlenest/answer/10904254?hl=en

Re: Best subscription for best doorbell

EmersonB — Tue, 21 Feb 2023 22:25:58 GMT

Hello everyone,

@Jaybird113091 thanks for reaching out here in the Community. Make sure that the email address you used when you purchased your Nest Aware subscription is the same email address you used to your Nest Doorbell. Also, your Nest Doorbell should be on the home structure where you applied your subscription. Hit this link for more information.

I appreciate the help, MplsCustomer.

Regards,
Emerson

Re: Best subscription for best doorbell

EmersonB — Sat, 25 Feb 2023 21:39:08 GMT

Hi Jaybird113091,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Aware? Were you able to read the information and check the link I shared? In case you have an update, you know where to find us.

Thanks,

Emerson

Re: Best subscription for best doorbell

aatienza — Wed, 01 Mar 2023 00:24:16 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Emerson.

Thanks,
Archie