topic Re: Update payment in Subscriptions and Services

Update payment

Becky4s — Wed, 15 Feb 2023 16:12:44 GMT

I need to update my payment

Re: Update payment

Becky4s — Wed, 15 Feb 2023 16:14:59 GMT

I’m going to change to a different doorbell if you can’t make things user friendly. I’ve never had such a hard time trying to get through to you guys!

Re: Update payment

MplsCustomer — Wed, 15 Feb 2023 16:34:56 GMT

@Becky4s

Go to the Subscription Management page here: https://store.google.com/subscriptions?hl=en-US

Then click on your Nest Aware subscription.

Then click on "Change payment method".

At least, that worked for us when our credit card number changed, though I think updating it was a bit cumbersome.

Re: Update payment

janthadeus — Mon, 20 Feb 2023 02:58:17 GMT

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.

I appreciate the help, MplsCustomer..

Thanks,

Re: Update payment

janthadeus — Thu, 23 Feb 2023 03:15:32 GMT

Hey ,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Re: Update payment

aatienza — Fri, 24 Feb 2023 05:20:13 GMT

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.

Thanks,

Archie