topic Re: Cannot add Nest aware to new home in Subscriptions and Services

Cannot add Nest aware to new home

Jlb41 — Fri, 24 Feb 2023 23:42:06 GMT

We have had Nest Aware at our home and at our cottage for 4+ years. We purchased a home in Florida and added cameras and a new location, but cannot subscribe to nest aware. I have tried adding through the Nest app and through the google store.
Help

Re: Cannot add Nest aware to new home

MplsCustomer — Sat, 25 Feb 2023 01:50:36 GMT

@Jlb41

You could try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Re: Cannot add Nest aware to new home

janthadeus — Wed, 01 Mar 2023 00:55:17 GMT

Hi folks,

Checking in — were you able to speak to our support team as shared by MplsCustomer? If so, how did it go? Let me know if there’s anything else.

I appreciate the help, MplsCustomer.

Thanks,

Re: Cannot add Nest aware to new home

janthadeus — Sat, 04 Mar 2023 23:45:48 GMT

Hey Jlb41,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Re: Cannot add Nest aware to new home

janthadeus — Mon, 06 Mar 2023 02:01:31 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,